Frequently Asked
Questions (FAQs)

We have many argan oil treatments, masks, and shampoo and conditioner products.

Argan oil is a nutrient rich oil that comes from the kernels of Argan fruit. It is native to Morocco and found in cooking and beauty products. Learn more on our ingredients, like argan oil, see our ingredients page.

Argan oil is a common ingredient found in many beauty products. Our argan oil hair products are some of our top sellers and use high quality argan oil that has been certified by plant experts at the Royal Botanic Gardens, Kew.

Aloe is becoming a popular ingredient in hair care. We have an entire Aloe collection of aloe shampoos, conditioners, aloe hair treatments and hair masks that are great for restoring essential moisture and health to hair.

Coconut oil is a common DIY ingredient in home hair remedies. Our coconut collection features real coconut incorporated into a rich moisturizing shampoo, and conditioner to help meet nourish away the frizz and replenish moisture.

Herbal Essences is a cruelty free brand, recognized by PETA as part of their global Beauty without Bunnies program. All products and ingredients are not tested on animals by us or our suppliers.

Sulfate free shampoos do not contain SLS, a common cleaning ingredient. Instead, sulfate free products use an alternative cleaning ingredient called a sulfonate. Both cleaning ingredients are safe and effective. Herbal Essences offers the choice of both sulfate and sulfate-free shampoos.

In well formulated products, sulfates are safe and effective for cleaning hair. Some people prefer sulfate free options which use a different cleaning ingredient called a sulfonate. Herbal Essences offers the choice of both sulfate and sulfate-free shampoos.

Not all silicones are the same. A product with silicone can provide conditioning, detangling, and frizz protection if well formulated. We offer several silicone free shampoos for those looking for silicone free options.

Hair masks, like our Argan oil variant, can be easily added to any hair regimen. We recommend using the mask once per week when your hair needs some special care. A hair mask is used in the shower, applied just like conditioner… from length to tip. Let the goodness soak in for a few mins, rinse, and style.

Many people like the refreshing experience of a daily shower. Our products are safe for daily use and will leave your bathroom (and hair) smelling amazing. However, many choose to skip a wash, especially if your hair is not prone to becoming oily or weighed down with styling build up. We offer lightweight oil mists to freshen up dry hair with a boost of scent and shine if you skip your wash.

Soft curls start in the shower with the Apricot Oil collection. The shampoo and conditioner will moisturize your curls. The perfect finisher - add Curl cream to the length of your strands and scrunch away to help with curl definition and protection.

A hair oil and a leave in conditioner are different. Leave in conditioner are generally water based and use nourishing ingredients, including oils, formulated into the product. Oils tend to be just oils - a little harder to use and not ideal for all hair types. Our lightweight hair oil mist is the best of both worlds. This product has both a leave in conditioner and oil phase. Just shake to mix and spray away on wet or dry hair for the best of both worlds.

Damaged hair is often described as feeling dry, unmanageable, frizzy and rough. On a microscopic level, we know that hair changes when it is damaged, resulting in the symptoms of damage. Healthy hair is the opposite. Healthy hair feels supple, detangles easily, feels and looks smooth. All of our bio:renew products have plant-based antioxidant helps protect hair from damage before it starts to keep it healthy.

All Herbal Essences products are safe for color treated hair. In fact, our bio:renew products have a plant-based antioxidant that is known to help protect vibrant color! We recommend you try our Grapeseed Sulfate Free Collection as a color safe hair option.