Herbal Essences Aerosol Dry Shampoo Spray Voluntary Recall Statement

What You Need to Know:

You may have noticed Herbal Essences aerosol dry shampoo spray products are not available where you shop. We have made the decision to voluntarily recall aerosol dry shampoo spray products produced during an isolated timeframe.

Which Products Were Recalled?

Please reference the image to see the current product in market, followed by the list of products with names, UPC codes, and the production code ranges. Please refer to the UPC and production code if your product looks different. The aerosol dry shampoo products being recalled were produced between January 2019 and June 2021. To determine if your product is impacted, please refer to the production code ranges listed below.

Refer to the image below for guidance on where to find the production code details on the bottom of the can. The first four numbers are the only ones necessary to determine if your product is impacted and falls within the range outlined.

Production Code Ranges (to determine if product is in scope of recall)DescriptionUPC
in the range of 0167-0308 or 1105-1106 or 9049-9348Herbal Essences White Strawberry & Sweet Mint Dry Shampoo, 4.9oz.190679000255
in the range of 0015-0314 or 1004-1019 or 9028-9348Herbal Essences White Grapefruit & Mint Dry Shampoo, 4.9oz.190679000262
in the range of 9047-9072Herbal Essences Blue Ginger Refresh Dry Shampoo, 4.9oz.190679001498
0093 or 1075 or in the range of 9029-9294Herbal Essences Cucumber & Green Tea Dry Shampoo, 4.9oz.190679000248
in the range of 0036-0329 or 1019-1098 or 9023-9312Herbal Essences Cucumber & Green Tea Dry Shampoo, 1.7oz.190679000330

Why were the products recalled?

We decided to voluntarily recall these products to the consumer level due to unexpected levels of benzene detected in products. Daily exposure to the level of benzene detected would not be expected to cause adverse health consequences and we are conducting this recall out of an abundance of caution.

How do I request reimbursement?

To request reimbursement for your impacted product, please complete one of the below:

  1. If you have 1 product, click here
  2. If you have 2-3 products, click here
  3. If you have 3 or more products, click here

What is Benzene?

Benzene is a chemical compound released to the environment by both natural and industrial sources. It is classified as a human carcinogen, a substance that could potentially cause cancer depending on the level and extent of exposure. Benzene is ubiquitous in the environment. Humans around the world have daily exposures to it indoors and outdoors from multiple sources. Benzene can be absorbed, to varying degrees, by inhalation, through the skin, and orally. Based on exposure modeling and the cancer risk assessments published under the Environmental Protection Agency (EPA) (IRIS database), daily exposure to benzene in the recalled products at the levels detected in our testing would not be expected to cause adverse health consequences. That said, out of an abundance of caution, we are voluntarily recalling these aerosol dry shampoo spray products. Nothing is more important to us than the safety of the consumers who use our products and the quality of the products we ship.

Consumer Guidance

Consumers should stop using these aerosol products and appropriately discard them. Please follow your local disposal procedure for aerosol products. Information can be found through your local waste management services.

For further questions regarding the recall, please visit our FAQs or call our Consumer Care Team at 1-888-674-3631 between 9:00am-6:00pm EST Monday through Friday.

Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA’s MedWatch Adverse Event Reporting program either online, by regular mail or by fax.

Complete and submit the report Online: www.fda.gov/medwatch/report.htm

Regular Mail or Fax: Download form or call 1-800-332-1088 to request a reporting form, then complete and return to the address on the pre-addressed form, or submit by fax to 1-800-FDA-0178.

This recall is being conducted with the knowledge of the U.S. Food and Drug Administration.

FAQs

Does this recall impact Herbal Essences hairsprays, liquid shampoos, liquid conditioners, styling products or treatments?

No. All other Herbal Essences products are not impacted by the scope of this recall and may continue to be used as intended.

If my production code is not listed in the scope, is it safe for me to use?

Yes. Those aerosol dry shampoo spray products with production codes outside of those listed were produced during a different timeframe and may continue to be used.

Should I be concerned?

We initiated this voluntary recall out of an abundance of caution. Daily exposure to benzene in these aerosol dry shampoo spray products at the levels detected in our testing would not be expected to cause adverse health consequences.